Using the GLIDA App - The app provides real-time locations and availability of nearby charging stations.
Open the GLIDA App - Start by launching the GLIDA app on your smartphone. Ensure you're logged in to access all features.
Enable Location Services - Allow the app to access your location to automatically show nearby charging stations.
Go on List, Search and Filter Stations - Use the search bar or browse the interactive map to locate charging stations. You can filter by connector type (CCS, Type 2, or DC001) to find the most compatible stations for your EV.
View Station Details - Tap on any GLIDA charging station on the map to see real-time discoverability, including availability, connector types, and pricing.
Navigate to the Station - Once you’ve selected a station, click on "Navigate" to get step-by-step directions using your preferred navigation app (Google Maps, Apple Maps, etc.) integrated with GLIDA.
Navigation Systems - Many in-car navigation systems like MG Connect and third-party apps like Google Maps, and Statiq app, shall help discover EV charging stations of GLIDA.
How to Navigate GLIDA Chargers on the Statiq App -
Download and Open the Statiq App Ensure the Statiq app is installed on your smartphone. Open the app and log in with your credentials or sign up if you’re a new user.
Allow Location Access - Enable location services on your device to allow the app to detect your current location and show nearby charging stations.
Search for GLIDA Chargers - On the home screen, use the search bar to type "GLIDA" or browse the map to locate GLIDA charging stations. The app will display GLIDA chargers in your vicinity.
Filter by Connector Type - Use the filter option to select the specific connector type (CCS, Type 2, or DC001) that your vehicle supports. This will narrow down the search to only show compatible GLIDA chargers.
View Charging Station Details - Tap on a GLIDA charger to view detailed information, including charger availability, pricing, and supported connectors.
Navigate to the Charging Station Once you've selected a GLIDA charger, click on the "Navigate" or "Get Directions" button. The app will integrate with your preferred navigation app (Google Maps, Apple Maps, etc.) to guide you to the selected charging station.
Start Charging - Upon arrival, follow the instructions on the Statiq app to start your charging session. Make sure to connect your EV to the correct charging point.
Monitor Your Session - Use the app to monitor your charging progress in real-time. The app will display details like the amount of energy consumed and the cost incurred.
End the Charging Session - Once your vehicle is charged, follow the on-screen prompts to stop the charging session. Disconnect your vehicle and complete the process as instructed by the app.
Payment and Invoicing - Make the payment through the app’s secure payment gateway. You’ll receive a digital receipt and can review your charging history within the app.
Yes, GLIDA India is committed to providing a secure and reliable charging network -
Strict Privacy Adherence - We strictly follow our privacy policy, protecting your data. Please refer to our privacy policy.
Secure Payment Gateway - Our payment gateway is fully secured, eliminating any risk of fraudulent activity.
Real-time Monitoring - Easily discover available chargers and get up-to-date pricing information.
User-Friendly App - Conveniently locate charging stations and make secure payments with ease.
Comprehensive Support - 24/7 customer support through calls and email, with chat support in future.
To register on the GLIDA App
Download the App - From the App Store or Google Play.
Create an Account - Provide necessary details like email, phone number
Verification - Complete the verification process through OTP via SMS/email.
Setup Payment Method - Conveniently locate charging stations and make secure payments with ease.
Comprehensive Support - Select your preferred payment method for seamless transactions.
GLIDA has shifted to prepaid from 2023 onwards. To make a payment through the GLIDA App, you can pay through More Settings>Payment Methods on the GLIDA App
Select the Charger - On the GLIDA App Home Page, Choose the charger/connector of choice from Map/List.
Select the Connector - Select the Available charging connector near the EV parking.
Payment Options - Chose any of the below options to Pre-pay for starting the charging transaction.
GLIDA Prepaid Card - The co-branded card, once ordered and verified through applicable KYC, will be shown as an option to pay to those verified customers.
GLIDA Money - The GLIDA Money option is for selected bulk/fleet customers only. Individual PEV owners will see a balance in this only in case of any voucher purchase, scheme credits, etc.
Pay-As-you-Go - Use convenient options like UPI, Credit/ debit Card, Net Banking, and other options as per the Payment Service Provider.
The money collected is float money, retained only until the charging session is completed. Post charging session completion, the balance of money collected, if any, shall be refunded to the source account, from which it was paid. We do not put money in the wallet (closed loop); hence you will not find money collected, there. Post refund initiation, an SMS will be auto issued to your registered mobile number with a Refund number and a tentative timeline for credit to the source account.
Connect Charger Connector to EV - Connect the Charging gun to the EV, after following the pre-requisites like handbrake on, EV lock, etc. Ensure that the gun is properly inserted in the EV.
Start Charging Session - Start charging session through the App
End Charging Session - Once charging is complete, the app will calculate the charging cost and balance money, if any, will be refunded.
Charging invoice - Post charging, users can find the charging invoice in the Charging Tab > Completed, which can be downloaded/referenced for older sessions also. Do select the relevant time period of charging with the help of date filter.
Yes, the GLIDA App provides full control and visibility of your payment history. You can go to Home Page > Charging > Select Completed: Access detailed records of all charging sessions and payments made after selecting the DATE FILTER.
Select the charging point in the app
For payment, click on ‘Pay as You Go’ option
Proceed to make the payment
After successful payment insert the gun into your electric vehicle
To ‘START’ swipe the RFID on the charger’s RFID reader
Once charged press ‘STOP’ on Charger Screen
Swipe the RFID again on the RFID reader to end the charging session
Remove the gun and place it back in the charger holster
Stop the Charging Session - Ensure that the charging session is stopped using the app or the charger’s interface.
Gently Try to Release - Try to gently remove the charging gun. Sometimes, a little extra push and pull can release it. However, please exercise caution of overdoing it, ensuring NO damage to charging gun
Contact Support - If it still doesn’t release, contact GLIDA’s customer support for assistance at our 24 X 7 TOLLFREE Number - 1800 120 3578
GLIDA's Customer Service - Our dedicated customer support is available 24x7x365 through toll free.
Toll-Free Helpline - For immediate help or support, call our 24/7 toll-free number - 1800 120 3578.
Feedback and Suggestions - We value your input! Share your feedback and suggestions at support@chargedrive.in
Use of Emergency Button - The emergency button is designed to immediately cut off power to the charger in case of critical issues or safety hazards.
When to Press It
ONLY if there is a fire.
ONLY if you notice sparks or smoke.
ONLY if there is an electrical short circuit.
ONLY if any other dangerous situation arises that poses an immediate risk.
Important Note
Please refrain from pressing the emergency button unless it’s a real emergency. Misusing the button can cause the charger to go offline, creating unnecessary hassle for the next user. Instead, simply press ‘stop’ either through the app or RFID to finish your charging session.
If the emergency button is accidentally pressed, make sure to release it by rotating it clockwise. This will ensure the charger remains available for other EV drivers and prevents potential technical issues.
Credit/Debit Cards - Secure payment using Visa, MasterCard, or other major cards.
UPI - Use the Unified Payments Interface (UPI) for quick and secure payments.
Net Banking - Pay directly from your bank account using net banking options.
Prepaid Card in collaboration with Pine Labs - GLIDA has shifted to prepaid from 2023 onwards. To make a payment through the GLIDA App, you can pay through More Settings>Payment Methods on the GLIDA App.
Select the Charger - On the GLIDA App Home Page, Choose the charger/connector of choice from Map/List
Select the Connector - Select the Available charging connector near the EV parking
Payment Options - Chose any of the below options to Pre-pay for starting the charging transaction.
GLIDA Prepaid Card - The co-branded card, if ordered and verified through applicable KYC, will be shown as an option to pay to those verified customers.
GLIDA Money - The GLIDA Money option is for selected bulk/fleet customers only. Individual PEV owners will see a balance in this only in case of any voucher purchase, scheme credits, etc.
Pay-As-you-Go - Use convenient options like UPI, Credit/ debit Card, Net Banking, and other options as per the Payment Service Provider
The money collected is float money, retained until the charging session is completed. Post charging session completion, the balance of money collected, if any shall be refunded to the source account, from which it was paid. We do not put money in the wallet (closed loop); hence you will not find money collected, there. Post refund, an SMS will be auto issued to your registered mobile number with a Refund number and a tentative timeline for credit to the source account.
Connect Charger Connector to EV - Connect the Charging gun to the EV, after following the prerequisites like handbrake on, EV lock, etc.
Start Charging Session - Start charging session through the App
End Charging Session - Once charging is complete, the app will calculate the charging cost and balance money, if any will be refunded.
In the App - Check the GLIDA App for the latest Public Charging tariff. They are usually displayed before you start a charging session for each charger/connector of choice.
Website - Visit the official GLIDA website at www.glida.in.
Customer Support - Contact GLIDA’s 24 X 7 TOLLFREE Number - 1800 120 3578 and email us on support@chargedrive.in for the most current information
GLIDA EV chargers support a wide range of electric vehicle models equipped with CCS, Type 2, and DC001 connectors across our charging stations.
All relevant 4W PEV (Four-Wheeler Passenger EV) and other compatible vehicles with CCS / Type 2/ DC001 can access GLIDA chargers.
Some of the popular EV models in India that are compatible with these connectors include -
CCS (Combined Charging System) and Type 2
Tata Nexon EVv
MG ZS EV
Hyundai Kona Electric
BYD Atto 3/e6
Volvo XC40 Recharge
Mercedes-Benz EQC
Audi e-tron
BMW i4/iX
Jaguar I-PACE
Kia EV6
Tata Curvv
Mahindra XUV 400 EV
DC001 (GB/T)
Tata Tigor EV
Mahindra eVerito
You can easily filter and select the appropriate connector type through our GLIDA app to find the nearest compatible charging station.
GLIDA chargers are fully compatible with all the latest electric car models launched in India, ensuring seamless charging for today’s most advanced EVs.
Yes, you can easily monitor your charging session remotely using the GLIDA app.
GLIDA charging stations operate on a DIY model, allowing you to charge your vehicle 24/7 at your convenience. Our stations are designed to be available round the clock, every day of the week, ensuring that you can always rely on GLIDA for your charging needs, backed by our commitment to top-quality customer service.
Yes, an internet connection is required to initiate the charging session with GLIDA. However, in an event of low internet connectivity, GLIDA RFID can start charging sessions on your frequently used GLIDA charger. So, order one today from GLIDA App!
To apply for a GLIDA India Franchise Partnership, you can -
